| RGA# | Date | Cust Name | Description | Complete | Quantity | Reason | Credit Iss. | Restk Chg. | Entered By | Series | Actual Rsn Rtn | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 17645 | 2020-09-28 | customer was looking for a passage trim and was sent a storeroom function
4S09PHL-626DSCC - $50.05 = credit amount $300.30 ---------------------------------------------- deleted Samantha already completed - Entered by: bonniewarfel 2020-09-28 15:14:34 |
1 | Coded Incorrectly | 0.00 | Bonnie Warfel | 4S09 | |||||
| 10189 | 2015-04-09 | ADP | (2)5501 BCPA 689 (22.25) Call Tag UPS 1Z1825142676044641 4/20/15 $11.74 | 1 | 2 | CloserDefect | 0.00 | Mike Messner | ||||
| 10186 | 2015-04-07 | AMERICAN LOCK & KEY CO INC | (2) 6ew199a 626 (290.00) replacement locks for RGA 9646, are buried in storage after their building collapsed. They will be debited for these locks unti lthey return the old ones. There will be a restocking fee. | 1 | Customer Misplaced | 580.00 | Mike Messner | |||||
| 10184 | 2015-04-07 | DUGAN GLASS | 5501 BF-6 BC PA AL (47.25) This is a Leaker and they want credit. Closer will be brought back for Quality Inspection prior to issuing credit ***CALL TAG ISSUED 4/8/15 ($19.39)-ID # 1Z1825142678482638*** | 1 | 1 | CloserDefect | 47.25 | Mike Messner | ||||
| 10183 | 2015-04-06 | OATLEY BUILDER HARDWARE | 6200 V missing to latch, sent one N/C | 1 | Vendor Error | 0.00 | Mike Messner | |||||
| 10180 | 2015-04-03 | ALLIED LOCK & SAFE TECHNICIANS | (1) E11605-51616 SD116PHL-26D-2 3/4 ASA SCC (30.80) Part is defective, customer stated that the part came in from ther installer stating it is defective. **The customer is in need of an RGA for (1)SD116PHL-26D 2 3/4* Sending RPL N/C - Diane ***CALL TAG ISSUED 4/6/15 ($18.72)- ID# 1Z1825142676264029*** | 1 | LockDefect | 30.80 | Mike Messner | |||||
| 10178 | 2015-04-02 | BERKS PRODUCTS-COMMERCIAL HARDWARE | (2)42 ESC,NAR PHL PA 26D (40.64) levers are sagging can not gain entrance into building ***CALL TAG ISSUED 4/6/15 ($17.59)-ID# 1Z1825142677521034*** | 1 | LockDefect | 81.28 | Mike Messner | |||||
| 10176 | 2015-04-01 | DH PACE DOOR SERVICES | (2) MRWe have 2 restroom privacy locksets which are not functioning properly. They need to be replaced ASAP and shipped NDA as we need to keep the building restrooms operational. These are both LHR on line 1 of Invoice 204616. Please ship the replacements under PO 95027623-2. Please let me know if you have any questions. ***CALL TAG ISSUED 4/2/15 ($21.40)-ID# 1Z1825142677281400*** | 1 | 2 | Factory Error | 274.40 | Mike Messner | ||||
| 10175 | 2015-04-01 | DENNIS MORAN | 1)MR162-32D J CONFIG PHL ESC SCC (143.64) | 1 | LockDefect | 143.64 | Mike Messner | |||||
| 10170 | 2015-03-31 | MECHANICS PLANNING MILL, INC | Lever Springs in lock case are breaking. need to send (12) B90200 (NC) to replace the broken ones. | 1 | LockDefect | 0.00 | Mike Messner | |||||
| 10169 | 2015-03-30 | J D S INC. | SD116 PHL 26D 2 3/4 (29.10) | 1 | LockDefect | 0.00 | Mike Messner | |||||
| 10168 | 2015-03-30 | HOTEL RESOURCES | (3) 3100 3-6 BC PA DU (31.93)Leakers ***CALL TAG ISSUED 4/6/15 ($30.15)-ID# 1Z1825142676225017*** | 1 | 2 | CloserDefect | 63.86 | Mike Messner | ||||
| 10167 | 2015-03-30 | Harbor Building Supply | (1) J115-3 Lo0ck Body Only (140 *.6 = $84) Latch bolt will not retract the whole way ***CALL TAG ISSUED 3/31/15 ($20.47)-ID# 1Z1825142678236592*** | 1 | Defective | 0.00 | Mike Messner | |||||
| 10164 | 2015-03-30 | EDELEN DOOR COMPANY | PA1168-71616 GP116PHL-26D-234 -A-SCC (66.50) Latch bolt will not retract all the way. I asked to make certain that a 2 3/4" latch bolt was not used in a 2 3/8 backset. They claim not the case | 1 | LockDefect | 0.00 | Mike Messner | |||||
| 10161 | 2015-03-27 | P D Q SALES DEPT | TEST | 1 | Defective | Dave MacPherson | ||||||
| 10159 | 2015-03-27 | HOUSTON-STARR | (1) PA1168-7ICC | 1 | 1 | LockDefect | 39.90 | Mike Messner | ||||
| 10157 | 2015-03-26 | COMMERCIAL OPENINGS NORTH KANSAS CITY | (1) 629 MCCL 630 RHR Lock body broken the latch bolt will not retract. Can not find pricing not in AS400. Part of the 6200 MR. $50 NET PER STEVE. ***CALL TAG ISSUED 3/26/15 ($18.77)-ID# 1Z1825142677168748*** | 1 | LockDefect | 0.00 | Mike Messner | |||||
| 10156 | 2015-03-26 | BUILDERS DOOR & HARDWARE | (1)629LPEKFEH-07 (88.28) See the attached pic of an exit trim we are having issues with. The piece that I have pointed out seems To be vibrating to the locked position and we can’t seem to find out what is causing it. When you engage The lever several times you can see this piece moving toward the locked position. It does it sometimes and Sometimes it doesn’t. I’m not sure if the trim needs to be replaced or not. ***CALL TAG ISSUED 3/27/15 ($18.77)-ID# 1Z1825142676869242*** | 1 | 1 | LockDefect | 88.28 | Mike Messner | ||||
| 10155 | 2015-03-26 | ACCREDITED LOCK SUPPLY | GT135PHL IC 26D (168.00) Can we send an RGA to William at Accredited for this GT 135. > Locksmith says outside lever keeps unlocking Thanks Dan. (Mike Messner) I think that this is a timing issue. I asked that they attempt to re-time, however Dan Aurther and the Distributor want this returned. Inspect this lock & if it is OK, debit the Customer. ***CALL TAG ISSUED 3/27/15 ($16.53)-ID# 1Z1825142678234236*** | 1 | LockDefect | 168.00 | Mike Messner | |||||
| 10154 | 2015-03-25 | MONACO LOCK CO. INC. | (2) 7101 BCPA 689 (64.32)Latch valve is failing would not hold adjustments and backs out allowing slamming. This customer stated that he has been experiencing this problem over the past few shipments. *** CALL TAG ISSUED 3/25/15 ($20.29)-ID# 1Z1825142676816414*** | 1 | Defective | 128.64 | Mike Messner | |||||
| 10153 | 2015-03-24 | GARDNER TOBIN | (3) 7101 BC/PA 689 (76.38EACH) LEAKERS SO 197451, 200710, 204651 (1) 5301BC/PA 689 (50.92) LEAKER SO 209109 (1) 5301 BC/PA 695 (50.92) LEAKER SO 206500 (1) 3100 BC/PA 695 (42.18) LEAKER SO 303603 (1) 719006 689 (36 @ 50/20) CRACKED COVER SO 200710 ***CALL TAG ISSUED 3/25/15 ($50.46)-ID# 1Z1825142676216812*** | 1 | 4 | CloserDefect | 373.16 | Mike Messner | ||||
| 10150 | 2015-03-23 | LAKELAND DOOR & SERVICE | (8)W90906-1A (No Charge)Trim Breaking install 07-11 when trim had to be replaced, No return Goods | 1 | Defective | 0.00 | Mike Messner | |||||
| 10146 | 2015-03-20 | HOUSTON-STARR | Top latch covers of 6200 SV were rusted. Pulled 2 replacement covers from Kamal's stock. Rather than sending out (2) 629011-01 which is latch plus cover | 1 | Defective | 0.00 | Mike Messner | |||||
| 10145 | 2015-03-19 | Locks Northwest | 2)NA1378-7C GT137PHL-26D CONFIG (29.71 PER) | 1 | Defective | 224.00 | Mike Messner | |||||
| 10144 | 2015-03-19 | D C I METRO | (50)999007-11 SCREW,PK SDST 31/51/53/55 AL(3/2/15) | 1 | 50 | Rep Error | 59.92 | Diane Hirst | ||||
| 10143 | 2015-03-19 | METAL DOORS & FRAME | (1) 7101BCPA-12 (71.10) | 1 | 1 | CloserDefect | 84.42 | Mike Messner | ||||
| 10141 | 2015-03-19 | MASS LOCK | (4)429LPNH-07 42SEC/PL PA 26D (3/11/15) MISSING FROM ORDER. SHIPPED VIA CENTRAL TRANSPORT RPL N/C | 1 | Damaged in Transit | 0.00 | Diane Hirst | |||||
| 10140 | 2015-03-19 | HOUSTON-STARR | 1)E629KB-07C (192.50) THE ENTRY CODES ARE WORKING INFREQUENTLY. SHIP TO GYRO-DATA 73 NOVLESTOWN RD COLLIER TOWNSHIP PA 15142 customer does not want replacement as 0f 3-21-15 ***CALL TAG ISSUED 3/19/15 ($17.68)-ID# 1Z1825142677389330*** | 1 | Defective | 192.50 | Mike Messner | |||||
| 10139 | 2015-03-19 | HOUSTON-STARR | Broken 629035-07 626 6200 endcap (26.00 *50/20= 10.4) Endcap appears to be caught by a cart and bend. ***CALL TAG ISSUED 3/19/15 ($16.70)-ID# 1Z1825142676204343*** | 1 | Defective | 6.50 | Mike Messner | |||||
| 10137 | 2015-03-19 | COMDOR LLC | (1)EMRSCKB08-0716161343 - EMR RH (3/16/15) RH EMR ordered - Now need LH Replacement ordered on PO #500116-2 RTN | 1 | Customer Order Error | 216.30 | 30 | Diane Hirst | ||||
| 10135 | 2015-03-18 | CROWN MILLWORK | 2) 7101 BC PA -02 ($91.50 per) Will not hold adjustments on the doors. These unit were on a pair of doors. ***CALL TAG ISSUED 3/18/15 ($20.42)-ID# 1Z1825142676263084*** | 1 | CloserDefect | 183.00 | Mike Messner | |||||
| 10134 | 2015-03-18 | COMMERCIAL HARDWARE & SPECIALTIES | (1) 5501 BC PA AL 689 LEAKING (42.88) *** CALL TAG ISSUED 3/18/15 ($21.62)-ID# 1Z1825142678828096*** | 1 | 1 | CloserDefect | 42.88 | Mike Messner | ||||
| 10133 | 2015-03-18 | BURGESS SUPPLY | 5) Screwpacks V91910-7 missing in boxes | 1 | Factory Error | 0.00 | Mike Messner | |||||
| 10132 | 2015-03-18 | UNIVERSAL DOOR SYSTEMS INC | (1)GP126PHL 626 234 A ($47) Broke and need replacement ***CALL TAG ISSUED 3/18/15 ($18.77)-ID# 1Z1825142678411106*** | 1 | 1 | Found Not Defective | 0.00 | Mike Messner | ||||
| 10131 | 2015-03-17 | FAIRWAY SUPPLY INC. | 2) 3100bcpa-12 ($31.08 per) have defects would like to return for credit. QC play close attention, they may be wanting to just return stock. ***CALL TAG ISSUED 3/18/15 ($21.32)-ID# 1Z1825142678231122*** | 1 | 2 | Defective | 62.16 | Mike Messner | ||||
| 10130 | 2015-03-17 | MECHANICS PLANNING MILL, INC | (1)V91901-6 /GR2 T 613 ASSY STRIKE (3/6/15) Customer ordered passage lock with T strike/ received ASA strike N/C no RTN | 1 | Factory Error | 0.0 | Diane Hirst | |||||
| 10129 | 2015-03-17 | BUSINESS INTERIORS LIMITED | (3)PA1168-71616/GP116PHL-626-234-A-SCC received (3/4/15) Customer ordered PA1268-716/GP126PHL-626 RTN/RPL call tag requested ***CALL TAG ISSUED 3/18/15 ($19.82)-ID# 1Z1825142677412116*** | 1 | 3 | Shipping Error1 | 120.20 | Diane Hirst | ||||
| 10128 | 2015-03-16 | NEW ENGLAND SCHOOL SERVICES | I01601-7116 SCC 26D Pin to 47253 keys will not turn in the mortise cylinder.(4/30/14) ***CALL TAG ISSUED 3/16/15 ($15.67)-ID# 1Z1825142678061084*** | 1 | Defective | 0.00 | Mike Messner | |||||
| 10127 | 2015-03-16 | Crawford Door | Lost end cap screws for DB 6200 Exits, Shipped NPN Screws to Keith. | 1 | Customer Misplaced | 0.00 | Mike Messner | |||||
| 10124 | 2015-03-13 | R G TOMBS DOOR | (1)I5307-5 IC/Mort Cyl (3/4/15) Customer ordered 629LPEKFH-05 SFIC. No part # for this trim in IC. We did not add the IC Mort Cyl to indicate the trim is IC. Sent IC Mort Cyl N/C - Dave | 1 | Order Edit Error | 0.00 | Diane Hirst | |||||
| 10122 | 2015-03-13 | KEN/API SUPPLY | SCC KEYS ARE HANGING UP, VERY DIFFICULT TO PULL THE KEY. (11/5/14) ***CALL TAG ISSUED 3/13/15 ($15.88)- ID# 1Z1825142676808914*** | 1 | 1 | Found Not Defective | 23.48 | Mike Messner | ||||
| 10121 | 2015-03-12 | TOTAL SECURITY | (5) v91904-711 (18.00) Broken(7/23/14) (1) XGT135LED PHL LED not working (113.85) ***CALL TAG ISSUED 3/13/15 ($19.78)-ID# 1Z1825142677147805*** | 1 | Defective | 203.85 | Mike Messner | |||||
| 10120 | 2015-03-12 | D.A.W. CO INC | 1) NS1169-2C/XGT116BSN-26 CONFIG $96.95 (3/4/15) CUSTOMER RECEIVED 1 LOCK WITH OUT KEYS. ISSUE CALL TAG. SENDING NDA N/C FRT/ITEM PER DAVE (10)LOCKS ORDERED AND SHIPPED - (1)WITHOUT KEYS ***CALL TAG ISSUED 3/13/15 ($18.43)-ID# 1Z1825142676184839*** | 1 | 1 | Factory Error | 0.00 | Allison Chandler | ||||
| 10119 | 2015-03-12 | M & H DOOR CO | 2-I5307-7(21.60)CUSTOMER ORDERED A CYLINDER THAT WAS 1 5/8" DEEP. WE SENT A 1 3/8". (3/10/15) Cylinder dimensions are a training issue. | 1 | Coded Incorrectly | 0.00 | Steve Snyder | |||||
| 10118 | 2015-03-12 | NORWOOD HARDWARE | 1) EGT KB BSN 26D 234 RH (EGTKB09-0716163) (251.25) will not hold the code. Unit programs then loses code.(2/4/15) ***CALL TAG ISSUED 3/12/15 ($19.20)-ID# 1Z1825142678226129*** | 1 | LockDefect | 251.25 | 0% | Mike Messner | ||||
| 10117 | 2015-03-11 | ALLIED LOCK & SAFE TECHNICIANS | 1) XGT182MIA-26D C (88.46) CUSTOMER STATES THE PUSH BUTTON GETS JAMMED INTO LOCK. LOCK IN PIECES(10/17/14) ***CALL TAG ISSUED 3/12/15 ($18.98)-ID# 1Z1825142677263135*** | 1 | 1 | Found Not Defective | 0.00 | 0% | Mike Messner | |||
| 10115 | 2015-03-11 | NYC DOOR INC | lOCK WILL NOT OPERATE (1) MR117 PFSF 26D LHR 87.71(12/11/14) New PO7030 issued for replacement locks. ***CALL TAG ISSUED 3/12/15 ($17.15)-ID# 1Z1825142676918144*** >>>NEW CALL TAG ISSUED 3/27/15 ($17.15)-ID# 1Z1825142678522255*** | 1 | 1 | Defective | 87.71 | 0% | Mike Messner | |||
| 10114 | 2015-03-11 | PIPER WEATHERFORD 2 | 1-GT 199 PHL 26D IC (302.63) Issues with the Locking Unlocking Steve went over wiring & still does not work. This is the second RGA because a 2nd lock failed Ryan called looking for his 2nd Lock and still did not receive.(8/11/14) ***CALL TAG ISSUED 3/11/15 ($19.02)-ID# 1Z1825142676258081*** | 1 | Defective | 302.63 | Mike Messner | |||||
| 10112 | 2015-03-11 | Test | 1 | Defective | 0.00 | Mike Messner | ||||||
| 10109 | 2015-03-10 | BENCHMARK ARCHITECTURAL PRODUCTS GROUP | 3) 629007 630 ship NC (1/30/15) Hello Tom, On one of our recent projects, the customer says the following parts are missing: we are also missing 3 end cap brackets and 3 end caps shown in picture attached Fred Can you send these to us ASAP please? Whoever packed them seems to have left them out. Thank you. mm | 1 | Vendor Error | 0.00 | Mike Messner | |||||
| 10108 | 2015-03-09 | BERLIN G MYERS | (1) J115- 26d/MR115PFEF-26D Lock body failed latch bolt will not extend, key will not retract. (6/17/14) Sending lock body only. Call tag requested ***CALL TAG ISSUED 3/9/15 ($18.30)-ID# 1Z1825142676004103*** | 1 | 1 | Defective | 60.00 | Mike Messner | ||||
| 10107 | 2015-03-09 | ROLLIE RITTNER | (1)NS 1358 ICC XGT 135 PHL 234 CURVE LIP SFL He has an XGT 135 PHL IC 626 that has a broken retractor. I advised him that we would send him a replacement lock, but would like him to send us the failed product back. He does not do the purchasing at this base, so he has no idea where the product originated. He also stated the other PDQ classroom locks on this particular building are functioning fine. Finally, he said all other locks on this base are Best. I hope you can all help this process go smoothly to get him the replacement and arrange to get the lock back for evaluation. His address is: Jessie Sluder 4216 Constitution Ave JFTB Los Alamitos, CA 90720 His phone number is 562-795-2399, in case anybody wants to talk to him. ***CALL TAG ISSUED 3/9/15 ($20.47)-ID# 1Z1825142677980495*** ***NEW CALL TAG ISSUED 3/19/15 ($20.69)-ID# 1Z1825142678037351*** | 1 | LockDefect | 0.00 | Mike Messner | |||||
| 10099 | 2015-03-06 | SECO SALES LLC | 1-429LPKH-07IC(44.88)-KEY SPINDLE ISSUES. COULD BE TIMING THOUGH.(7/29/14) | 1 | LockDefect | 44.88 | Steve Snyder | |||||
| 10092 | 2015-03-04 | ARCHITECTURAL DOOR SYSTEMS LLC LEBANON | 1-GT 116 PHL 26D IC(95.40)BUTTON KEEPS POPPING OFF(1/16/15) | 1 | LockDefect | 0.00 | Steve Snyder | |||||
| 10072 | 2015-02-23 | A. GARCIA/FERRETERIA MIRAMAR | 3-MR 133 26D WERE MISSING THE COLLARS. SENDING OUT AT NO CHARGE. NOTHING COMING BACK ON THIS RGA(12/12/14) | 1 | Factory Error | 0.00 | Steve Snyder | |||||
| 10060 | 2015-02-19 | OVERHEAD DOOR COMPANY OF ATLANTA | 1-MR 126 LOCK BODY(40.00) - NOT SURE ON THIS ONE. WHAT CAN BE DEFECTIVE...?(7/16/14) ***CALL TAG ISSUED 2/26/15 ($19.62)-ID# 1Z1825142677782673*** | 1 | 1 | LockDefect | 40.00 | Steve Snyder | ||||
| 10057 | 2015-02-18 | M & H DOOR CO | 1-3101BCPA-11(45.60)-LEAKER(7/22/14) ***CALL TAG ISSUED 2/24/15 ($16.69)-ID# 1Z1825142677495724*** | 1 | 1 | CloserDefect | 45.60 | Steve Snyder | ||||
| 10053 | 2015-02-17 | HUNTINGTON HARDWARE CO., INC. | 6-GT 135 LED PHL 26D(117.28)-OLD SPRING INSIDE CHASSIS FOR LOCKING BAR.(7/15/14) | 1 | LockDefect | 628.22 | Steve Snyder | |||||
| 10042 | 2015-02-13 | HOUSTON-STARR | PO#535217-2P INV 209900 (1)629LPEKXH-07/62ESC/PHL/26D $54.90 11/20/14 Reason on RGA request form:Tailpiece Factory Error PO#611807 INV 209069 (1)6200VA-07/62EXIT SV 4' $229.80 10/31/14 Reason on RGA request form: Missing Parts | 1 | 1 | Vendor Error | 229.80 | Diane Hirst | ||||
| 10041 | 2015-02-13 | HOUSTON-STARR | PO#300673-1P INV 206665 09/04/14 (5)PA1158-7C/GP115PHL-26D KO $33.91ea (4)PA1168-7C/GP116PHL-26D KO $33.91ea (1)6EW626C/PHL-626-08 KO $63.08 PO#6118868 INV 209410 11/12/14 (1)NA1159-7ICC/GT115BSN-26D IC $60.82ea (1)I5207-7141/IC CORE PDQ1 $9.67ea PO#611159 INV 205770 8/12/14 (2)NA1158-716IC/GT115PHL-26D $60.82ea PO#300718-1P INV 209051 10/31/14 (4)PA1158-7ICC/GP115PHL-26D-IC $33.91 ea PO#300762-1P INV 211608 1/12/15 (4)H12608-736/SE126PHL-26D ADJ $19.63 ea PO#300762-2P INV 211770 1/15/15 (9)H11508-73616/SE115PHL-26D-ADJ $23.71ea (2)H17608-736/SE176-PHL-26D-ADJ $20.91 ***15% RESTOCKING CHARGE PER DAVE M*** | 1 | Customer Order Error | 545.10 | 15% | Diane Hirst | ||||
| 10036 | 2015-02-11 | LINDQUIST SECURITY TECHNOLOGIES | See RGA#9969 $70.35 (1)7101BCPA-11 (1/16/15) Customer claims not to have received Replacement sent on S/O 210258 1/16/15. UPS tracking POD sent to customer and rep. Sending this second replacement as requested by REP/Customer. Invoicing for this replacement. | 1 | 1 | Found Not Defective | 0.00 | Diane Hirst | ||||
| 10021 | 2015-02-05 | INDUSTRIAL DOOR CO. | 1-MR 116 PFEF 26D(151.80)-TRIM AND SPINDLE NOT LINING UP WITH LOCK BODY. WE DID HAVE SOME ISSUES WITH THIS IN THE PAST...(12/12/14) ***CALL TAG ISSUED 2/18/15 ($18.96)-ID# 1Z1825142676051928*** | 1 | 1 | LockDefect | 151.80 | Steve Snyder | ||||
| 10000 | 2015-01-29 | DOOR SERVICES OF INDIANA INC | 1-MR 205 TJSJ 630(62.00)WE STAKED THE DUMMY SET THE WRONG WAY. LEVERS POINTING DOWN.(8/21/14) ***CALL TAG ISSUED 2/2/2015 ($18.12)-ID# 1Z18251426757498*** | 1 | 1 | Factory Error | 62.00 | Steve Snyder | ||||
| 9997 | 2015-01-28 | COMMERCIAL OPENINGS NORTH KANSAS CITY | 8-5501BCPA-11(43.20) 1-3101BCPA-11(36.05) 1-5101BCPA-11(48.12) 1-7101BCPA-11(70.35) - ALL LEAKERS SAVED UP OVER TIME. DATES RANGING FROM 11/27/12 TO 11/17/14 | 1 | 10 | CloserDefect | 139.44 | Steve Snyder | ||||
| 9989 | 2015-01-22 | GRAINGER | 1-MR 136 LOCK BODY - A REPLACEMENT WAS SENT ON 1/7/15 ON SO#209736. IT WAS SENT AT NO CHARGE. THIS WASN'T ORDERED BY GRAINGER ORIGINALLY. ***CALL TAG ISSUED 1/22/2015 ($19.62)-ID# 1Z1825142677150668*** | 1 | 1 | LockDefect | 0.00 | Steve Snyder | ||||
| 9975 | 2015-01-19 | kdh Door and Hardware | I coded incorrect length on the RGA#9934 - (1) 4200R-01 (1-7-15) Needs 4' device - Sending 4200RA-01 Sending call tag Credit amount (69.30) ***CALL TAG ISSUED 1/19/2015 ($18.52)-ID# 1Z1825142676763347*** | 1 | 1 | Coded Incorrectly | 0.00 | Saliann Barber | ||||
| 9970 | 2015-01-16 | NEW DOOR INSTALLATION CO. | 8) I01601-7116 SCC MORT CYL ($17.55 each) Customer states 8 cylinders are not voiding the construction ball. Sending 8 cylinders, CGMK. Sending call tag. (5/14/14). ***CALL TAG ISSUED 1/19/2015 ($17.36)-ID# 1Z1825142677231400*** | 1 | Defective | 201.76 | Allison Chandler | |||||
| 9965 | 2015-01-15 | BUSINESS INTERIORS LIMITED | (22)SD21108-7 $8.95 3/11/14 | 1 | 42 | Customer Order Error | 375.90 | 35 | Diane Hirst | |||
| 9951 | 2015-01-12 | WIZARD LOCK & SAFE | 5301BCPA-11(61.25)-LEAKER(3/15/12) | 1 | 1 | CloserDefect | 61.25 | Steve Snyder | ||||
| 9949 | 2015-01-09 | DH PACE DOOR SERVICES | (1) 7101BCPA-11 latch/back check not working 80.40 5/28/14 (1) 7101BCPA-11 dead spot/cannot adjust properly 80.40 10/14/14 ***CALL TAG ISSUED 1/13/15 ($31.36)- ID# 1Z1825142676432276*** | 1 | 2 | CloserDefect | 116.80 | Diane Hirst | ||||
| 9935 | 2015-01-07 | BUILDERS HARDWARE & SPECIALTY ERIE | (3)NA1358-7ICC GT135PHL-26D IC (112.ea) Customer order error (10/28/14) ***ZERO RESTOCKING CHARGE PER DAVE M*** | 1 | 3 | Customer Order Error | 336.00 | 0 | Diane Hirst | |||
| 9929 | 2015-01-07 | ACJ | Ordered: 81440 Power supply, Needs: 81450 Jason already has this item. | 1 | Customer Order Error | 0.00 | Jamie Catania | |||||
| 9925 | 2015-01-06 | EMPIRE DOOR & GLASS CO | 10-3100BCPA-12(41.20)LEAKERS(1/14/14)LOOKING FOR CREDIT ONLY ***CALL TAG ISSUED 1/8/15 ($58.40)-ID# 1Z1825142677956986*** >>>NEW CALL TAG ISSUED 2/2/2015 ($20.39)- ID#1Z1825142678272481<<< | 1 | CloserDefect | 606.00 | Steve Snyder |